Customer Testimonials
My wife and I would like to thank the service department for courteous and dependable service. Jasmine and Jennifer are always pleasant and professional when I call. They seek to get me the information I need in a timely manner. Alex does a good job communicating my needs to the service technicians. He listens patiently and seeks to make sure we are satisfied with the service provided. Dustin, a service technician, recently saved us $2,000 by being very persistent in his inspection of our car. He wanted to get it right and not make needless expensive repairs. We don't know ...
made appointment to get my Rav 4 serviced. On my appointment date my car was immediately taken in and serviced and the floors fully vacuumed. Thank you so much, Paul Smith, for the prompt and courteous service. Our family members have been well pleased with this dealership in sales and service.
Just had the best and smoothest car purchase experience in almost 50 years of buying vehicles. First, Sales Manager Nick Pollock helped us find a Toyota RAV 4 Prime Plug In Hybrid in time to order it in time to give it as a present to my wife for Christmas, and to get it delivered by the third week in January. This was the case even when I tried unsuccessfully to secure the vehicle through 5 other dealerships, some of which are much larger dealers. Then, when the car was delivered, Sales Professional Scott Winstead spent considerable time orienting us to every detail ...
Excellent service! This was my first time purchasing a vechicle from Rusty Wallace Toyota and Scott Winstead. Due to the low inventory, I had to wait for a Tacoma to be built and delivered. Scott did a great job in finding the right truck for me and keeping me informed of the process. Once the truck arrived the purchase process was fairly quick and easy. I definitely will purchase my next vechicle from Rusty Wallace Toyota and Scott Winstead.
Absolutely fantastic service! My family has bought close to a dozen cars over the last few years from Scott Winstead at Rusty Wallace Toyota in Morristown. Always an enjoyable experience, and the follow up is top-notch. Toast night he drove from Morristown to Gatlinburg (about 55 miles one way) to pick up my 2020 Tundra… Drove it all the way back to Morristown had it serviced in less than 12 hours and drove it back to Gatlinburg. That equals six hours of driving, and just over 200 miles to get my oil changed. After speaking with a friend of mine who bought a Subaru ...
I have purchased several Toyota’s from Rusty Wallace Toyota and Scott Winstead always makes sure I get the vehicle I want and the best deal. I would not buy from anywhere or anyone else.
I have purchased several Toyota’s from Rusty Wallace Toyota. Scott Winstead always makes sure I get the vehicle I will love at the best deal. I wouldn’t buy from anywhere or anyone else.
Grover Cheek,is a exceptional salesman,he never tried to pressure us in any way.He spent 2 hours showing us every feature on our new Rav 4.we are an older couple ,and aren’t computer literate
Grover Cheek sold me a RAV4. He made the paperwork go very smoothly and not only explained every detail but he showed me how to work everything! Grover spent a couple hours with us just to demonstrate all the gadgets. Grover is very knowledgeable and a nice person to boot. I will be coming to him in the future if I need anything. Thanks Grover!
What made it perfect was Marvin Houston, sales rep. There was no pressure and I was comfortable through out the buying process. Mr Houston is professional and I would recommend him to anyone wanting a great auto buying experience.
Marvin Houston is the greatest salesman ever. Once we told him what we were interested in he got right on helping us. Explained everything to us. Keep in contact with us.
My husband and I are very much pleased with our salesman at Rusty Wallace Toyota in Morristown. We have dealt with Marvin Houston since 2014 and he has always steered us in the right direction and is a very honest person. That is something you don’t find very often. I just wanted to give Marvin the praise he deserves. Dealership is very fortunate to have him🙏🏻 We trust him. Gary and Linda Newsome
GREAT FOLKS ONE AND ALL MY SALESPERSON WAS MARVIN HOUSTON HE IS JUST THE NICEST GUY AND EAGER TO PLEASE WE HAD AN AWSOME EXPERIENCE AND GOT MY DREAM CAR! GOD BLESS YOU, MARVIN YOU ARE THE BEST! DEBBIE & KENNY HENDERSON, DANDRIDGE, TN
Thank you to Grover Cheek and Rusty Wallace Toyota for finding the new Highlander I was looking for. The entire process was very smooth and efficient. I love my new ride!
Lee with Rusty Wallace Toyota of Morristown is the man to see if you are looking to by a vehicle!! Go check them out! Best experience purchasing a vehicle I’ve had.
Grover was awesome!!! Everyone was awesome here!! Rodney also was helpful in finding my grandmother a car that was an excellent choice for her awesome service!!
it was the best vehicle buying experience we ever had - Marvin was kind and patient and very informative . we purchased a used tacoma and we absolutely love it. Thanks again for everything!
I would like to thank Marvin Houston from Rusty Wallace Toyota for hooking me up with my first vehicle!!!
Mr. Barton is an awesome manager. He worked with me and helped make my purchase very reasonable and affordable to the best of his ability to meet my needs.
Grover Cheek is awesome sales associate to work with. He will help you with whatever you are looking to purchase. He will explain all functions as well.
Rusty Wallace is the dopest dealership, the service was great especially the man, the myth, and the legend, Grover. Grover was the best salesman’s ever friendly and funny ,
I recommend Rusty Wallace Toyota. We have purchased several vehicles from them and Grover Cheek is the best! He makes sure you are satisfied with your purchase and explains all the options on your vehicle
Grover was a excellent salesman! I didnt even know i wanted a RAV4,but Iabsolutely love it. He is a 5 ⭐ saleman if there ever was one.!!
Huge thanks to Jessie Seal (&Mike) for coming back after leaving work, to put us in our new Toyota RAV4. We love it!! These guys are the best! Jessie made sure he knew exactly what we wanted, and he delivered! Best buying experience, highly recommend Jessie Seal if you looking to purchase a vehicle!
Grover gave great service and was very helpful in our car buying process. He took his time with us and never rushed the process. He even spent an hour with me going over all the features of our new car after we purchased it. I would highly recommend him.
Grover was the most ideal salesman! He made sure that we liked what we got, and made the car buying experience fun and easy! He was patient and helped us tremendously! I am going to send anyone who needs a vehicle his way! 10/10 recommend!
Marvin Huston helped me with purchase of my new Tacoma. He is very nice and very helpful and I would highly recommend him to anyone. Car buying is a stressful event but Marvin made it a better experience for me.
Grover was very helpful! This was one of the best buying experiences I have ever had. I would highly recommend him to anyone that is looking to purchase a new or used vehicle!
Grover was very helpful and honest! He made my car buying experience very pleasant and easy. I did not feel pressured to purchase like I do in most dealerships! Highly recommended!
I purchased my first Toyota today and I can say I absolutely love it but all that might've not been possible if I didn't have Grover Cheek my wonderful saleman going above and beyond to find ways for me to get it. He's absolutely ur go to guy .
Just got a 2021 4runner and couldn’t be happier w my expierence. Ask for Grover if you want a nice ride at good price.
I purchased my 1st Toyota Highlander with the help of Marvelous (my nickname for him) Marvin Houston. Truly he was a delight to work with. Extremely knowledgeable super accommodating. I was seriously looking at buying an Acura MDx and I found the Highlander to be the best value for the money. It was very pleasent experience working with Marvin and the super helpful staff. Thank you I love my Highlander! 💗💖💗
I cannot thank Grover enough for making my first car buying experience fun, fast, and hassle free. I love my brand new 2021 RAV4 XLE
Awesome experience! Grover Cheek helped me with everything! Very patient and helped me find a car I loved! They helped me into a vehicle even though I didn't have great credit. Jason is one of the managers and is awesome as well. They done all the work for me! The whole team is just awesome! Thanks guys!
I had the finest new car buying experience I have ever had at Rusty Wallace Toyota. My salesman was Brent Clark and he was wonderful. He helped me in every step and took care of all the details for me. He had my new truck ready and waiting on my arrival just as he said he would. Thank all of you and may God bless you.
I had a great experience with Grover Cheek at Rusty Wallace Toyota. He was very knowledgeable, patient, and caring. He took time to explain everything and took care of all my needs. The purchasing process went smoothly. I especially appreciate all the time he took with me after the purchase explaining all the vehicle features. (And there were a lot of features to explain)! Thank you, Grover!!!
Grover Cheek is the best salesman I have worked with. Because of Grover, I have purchased 4 cars, my grandson has leased 2 cars and my daughter has purchased a car at rusty wallace toyota. I will only work with Grover. I just purchased a car today from Grover.
Grover Cheek was an awesome sales person and he was very helpful and we really enjoyed the experience. We love our new Rav 4.I would recommend Grover to anyone.
Grover Cheek was a great salesperson. He had great knowledge of car buying and was very nice. Made the experience easy. The car is so nice!
We just purchased a 2016 Toyota Tacoma from Rusty Wallace Toyota. The experience was great. Grover was very helpful. We would recommend Rusty Wallace Toyota and Grover Cheek to anyone looking for a seamless buying experience.
Great experience. Stayed past closing to make sure that we were taken care of. Our salesman took the time to help find a vehicle that would meet our needs.
I’ve bought two cars at Rusty Wallace Toyota in the past two years. Both times from Grover Cheek! I would never deal with anyone else. He is honest and will help you make an informed decision without pressuring you. Best salesman ever!
We left with an immaculate 2019 4Runner. Dagean was extremely helpful and made sure we had an easy process start to finish. Would definitely recommend to a friend!
I JUST PURCHASED A NEW 4RUNNER AT RUSTY WALLACE TOYOTA, AND HAD A VERY PLEASANT EXPERIENCE. MARVIN HOUSTON WAS GREAT TO WORK WITH AND KNOWLEDGEABLE REGARDING VEHICLE FEATURES AND OPTIONS.I WILL BE A REPEAT CUSTOMER. KALA CALDWELL
We have purchased 3 vehicles here and very satisfied with customer service. Great guys to deal with had one of the best salesman this time. Recommend Jose Hernandez great experience in our recent purchase of a 2021 Tundra.
Excellent Dealership! I worked with salesperson Grover Cheek. I went in with my heart set on a RAV4. I test drove it and really liked it, BUT while I was in the show room, I saw a new Venza. I had researched the RAV4 but I knew nothing about the Venza. Grover explained everything to me about the car and so I decided to test drive the Venza also. I never felt any pressure to pick one over the other or that I had to buy anything that day. Well....I bought the Venza! Grover took his time to show ...
All around the best dealership in Morristown, TN and everyone who worked there treated us really good. Usually when you go to a dealership you sit and wait but at Rusty Wallace Toyota we were in and out within 2 hours.
We were in need of a used truck. The dealership did not have anything in our price range on the lot, but Marvin Houston wrote down our information and said he would keep an eye out for us. Boy, he really came through! He found us a 2013 Toyota Tacoma with low mileage at a price we could afford. Marvin was awesome!! Very friendly and knowledgeable! Would definitely buy another vehicle from him, and would recommend him to someone else. Thanks Marvin!! Billy and Suzanne Gann
If you ever need a new car, go see Grover Cheek at Rusty Wallace Toyota! He is an honest salesman and will give you a good deal.
Our 2nd new car purchase here so obviously we were happy with our customer service the first time.pleasant experience.thank you for allowing us to browse before bombarding us with sales pitches & pressure.our salesman was informative, pleasant, & easy to talk to.
Had a awesome experience at the dealer ship today! My sales buddy Grover did a great drop! Need a car come see him and he will hook you up! Thank you again Grover!
Grover did a great job getting us the best deal and explaining and showing us all the features and how to use them. This is the first time I have bought a car from Rusty Wallace but definitely won't be the last. I intended on buying a 2020 Camry LE but loved the 2021 Camry SE and purchased it instead. Great team and great dealership!
I would definitely recommend Rusty Wallace Toyota of Morristown to anyone looking for a vehicle. Mr. Cheek worked hard to get us the perfect car at a great price. The staff are friendly and helpful. We had a pleasant buying experience.
I am another that would recommend Grover Ckeek as a great sales representative to family and friends I've used him for the last five purchases in the last 10 years, from Rusty Wallace Toyota.
Grover Cheek is a great dealer! I would reccomend this dealership to anyone. He takes the time to show your, your cars features and explain everything included.
Grover Cheek was wonderful to work with. He found exactly what I wanted . He isn't like most salesmen you can trust what he says.
We had a great experience purchasing my 4Runner today!! Phillip and Heath went above and beyond to make sure we got the best price possible. If you are looking for a new car, you need to stop by and ask for them!
Grover Cheek did once again an amazing job. This is the 2nd car I’ve purchased from him and will purchase again in the future!!
Grover Cheek did a really great job working with use on our trade today. Was very patient with us. He took his time and explained everything about the car, he was so nice and made the process of buying so easy.
Grover Cheek did a really great job, very friendly and was patient, Showed me everything I need to know about the car, he was so nice that he even promise us a front tag bracket that was missing in the car..I would highly recomend him to all my friends and relative.
Excellent dealership worked with Grover Cheek who made the car buying process extremely smooth and painless. Grover was very patient with me and answered all my questions I had about my 4Runner. I would highly recommend Grover to all my family and friends!
was very reasonable with price great communication tried best to get me into car my bank in nys was not as helpful also refunded downpayment asap never seen that fast before made me feel like i was family although didnt get the car i got something better a new brother friend in rodney BoG Thank You I Love You Brother E.V.G.
first talk to rodney and automatically knew in my heart I can trust And recieved a Brother and friend which is better than the jaguar convertible i wanted now i only want to extend the trust kindness and loyalty generousity my car will always come from this great team all very nice when called wrong departments many times lol. spoke to rodney most but through him feel like i got a family with entire team if he is a beloved warm hearted soul i trust him enough that they all are. we will meet brother Thank you for all the ...
Marvin Houston did a really good job. He answered all our questions and more. He has a lot of knowledge of the vehicles he sales. I would highly recommend Marvin to anybody and everybody. We want to say thanks again to Marvin and Rusty Wallace Toyota in Morristown Tn for all their help today
BOUGHT PRE OWNED INFINITI, ALL PERSONS INVOLVED VERY NICE. VERY HELPFUL AND KIND. TRADE IN WAS VERY FAIR, PRICE WAS GOOD AND EXTENDED WARRANTY WAS GOOD. I HAVE BEEN TO THIS DEALERSHIP BEFORE AND IT HAS ALWAYS BEEN A PLEASANT EXPERIENCE.
We purchased a 2020 RAV4 on Labor Day. The salesman was very professional. He spent a lot of time with us showing us of all the functions on the inside of the car.
WE HAD THE BEST EXPERIENCE, AMANDA SALES WAS SWEET AND INFORMATIVE, JESSE IN FINANCE GREAT, KNOWLEDGEABLE. KEITH AND HEATH GREAT TO WORK WITH, I CANNOT SAY ENOUGH. BUY A CAR HERE. PAMELA AND CHRIS GERACE
Grover Cheek is very knowledgeable salesman. Easy to work with, and explains each part of the sales process. We have bought three cars here since 1998 and this was the best experience yet!
Visited dearlship to look at a new/used Tacoma. Grover helped us get a good deal on a recent trade-in. He was very knowledgeable about the features on the truck as well as friendly and courteous. Would recommend him to family and friends.
After searching for a new car for over a year, I bought a Camry from Rusty Wallace at Morristown. Nick and Dagean were absolutely up front and professional. The process was pressure free and gimmick free. They made the experience enjoyable. I highly recommend the dealership.
Grover Cheek was a great help with our purchase of a used Toyota Tacoma for our son. He made the whole process run very smoothly from start to finish and was wonderful to deal with. We highly recommend Grover if you are in the market for a vehicle!
Just came out of a 3 year lease and ended up purchasing my Toyota Camry and happy how the transition went. Grover Cheek is best salesman to go!
We highly recommend Rusty Wallace and Dagean Long/Sales. He just helped us purchase a 2020 4Runner and it was a great experience. This isn't the 1st time we've purchased a Toyota from RW!
Kevin and I had a great experience purchasing our 4Runner from Dagean Long at Rusty Wallace Toyota. We live in Kingsport and this is our Toyota from RW!
Due to word minimum I will make this short. If you go to Toyota in Morristown TN ask for Shawn Griffitts best car buying experience.
I had a great experience overall! Grover Cheek was great, friendly, and handled all my needs. I will recommend this dealer from now on and will be back!
We just bought our fifth vehicle at Rusty Wallace Toyota. Grover has been our salesman for three of them. He is always professional and up front with you. We got exactly what we wanted and for less than we anticipated. We have tried several dealers, and we always end up back here because they are so easy to deal with
Would like to share the experience we had with Grover Cheek at Morristown Toyota. He was awesome. We were impressed with his command of knowledge in all the valuable details about the new Toyota Highlander. We love the car and so glad he was there to show us what a great car we were buying.
Grover did an excellent job selling us our Camry! He most definitely went the extra mile to see us satisfied! Made a huge decision an easy one!! He even took time after the sell to show me how everything worked and down to setting up my cell phone! Go see Grover!You won’t be disappointed!
We worked with Heath and Grover. We were in and out in 90 minutes and left with a great car at a great price. They gave us exactly what we wanted. Thank you!
Sales person was great help me compare trucks to what my needs were Grover did good Jesse was very attentive to terms we wanted I will shop here again
After months of checking out various cars, Grover never lost his patience with me, so helpful answering my many questions and never pushy. Thanks Grover!
Grover was very helpful and informative bout what I was looking for. He is the go to guy if you looking for a great deal.
From the moment we stepped on the lot, Grover Cheek was absolutely AMAZING!! Not pushy and very helpful! Thank you for the new ride Grover!!
Grover Cheek hands down made my lease deal go flawlessly. He went the extra mile even when I was about to leave with my purchase. He took those last few seconds when most people would leave you with your ride to figure it out on your own to show me all the features my Tacoma had to offer. I hope more people take notice of the job Grover is doing to help his customers throughout the whole car buying process.
Grover Cheek helped me trade my Ram in on a used TOYOTA Tacoma and he did a good job getting the deal done for me.
Just bought number 4 from Phillip at Rusty Wallace Toyota! Excellent service as usual, they went above and beyond to help me get the truck I wanted. After having to wait for over 4 weeks for the factory to start back up production so I could get my truck! It showed up exactly as ordered, 2 days earlier than quoted! Highly recommend this dealer and salesman Phillip!
Got my 2020 Corolla from here at an awesome price. Grover was extremely personable, helpful, and informative. He truly went above and beyond to help educate me on the vehicle and make sure all of the features were functional and well explained. Cant say enough nice things about him, and i would be willing to return here in the future.
When it comes to purchasing a new or used car, it comes down to brand and dealership. When shopping for a brand, we shop for quality #1, for dealerships we shop for customer service. Rusty Wallace Toyota in Morristown meets both of these criteria! We worked with Grover Cheek when we purchased our Toyota Sequoia. We arrived at the dealership close to closing time. Grover spent a lot of time with us and we did not feel any pressure that he needed to leave. After signing the paperwork but before leaving with my new vehicle, Grover jumped in the vehicle with ...
It was a very easy and uncomplicated experience buting a car there. Grover is great and went the extra mile to help get the deal done. No pressure. Informative and helpful even on his day off. Can’t say enough positive things about his assistance.
I was already a Toyota Highlander owner and wanted to trade for or purchase a 2020. I went online and searched for exactly what I wanted (during COVID shutdown). I contacted all of the local dealerships and basically received no follow up from anyone I spoke to...until Shannon Stone (Rusty Wallace Chevrolet) “referred me to” Rusty Wallace Morristown & Marvin Houston. Marvin was an amazing man to work with, I can’t say enough good things about him. He keeps you updated every step of the way without being pushy. Marvin was helpful, knowledgeable, kind and was just a true ...
Marvin Houston!! What can I say about the absolute BEST salesman EVER!! I'll soon be 60 years old (did I just type that out loud?), and Marvin has given me the BEST service in my entire life!! The entire Staff at Rusty Wallace Toyota in Morristown, TN are great!! Eric makes a great cup of coffee while us little old women vent!! Dave is excellent when it comes to going the extra mile to get your car loan approved. And Marvin!! He immediately became a brother to me!! A salesman that will give it to you straight!! One that really ...
In my book rusty Wallace Toyota best place to shop salesman Grover cheek have to say you were the best love the way you took time to explain every detail to me No other sales man would have done this you are the best I say go to Rusty Wallace Toyota of Morristown love my truck thank you again Grover All the guys there are the greatest
Scott was very helpful finding me a preowned car. I'm in sales myself and needed a dependable and safe car. Scott found me a 2016 200T Lexus that fit the bill. I have been very pleased with my purchase and will visit Scott again in the future for my next purchase. Thank you
My husband want a new truck. He only drives Toyota’s. So off we went to Morristowns Rusty Wallace. Grover Cheek was so amazing with our Truck buying experience. He was so helpful and knowledgeable of what we was looking for and wanting in a truck. Thank you Grover so much for making to such and easy and quick car buy and when it’s time for another buy we will be back to see you.
One of the easiest car deals I’ve ever done. My salesman was Grover Cheek and he got me exactly what I asked for. I’m very pleased with the whole deal.
Very pleased with the salesman and our car buying experience. They had the right car for us the salesman helped us. Best and simplest car buying experience ever.
Rusty Wallace Toyota has been my dealership for over 15 years now. Scott Winstead always works hard to find what I am looking for and get me the best deal. I just purchased my fourth new Camry and I love it. I simply would not buy an automobile from anyone else.
Jose Hernandez at Rusty Wallace Toyota in Morristown TN made my buying experience enjoyable. He was very detailed in answering our questions and showing us all the features of the vehicle to ensure we knew everything about the vehicle. Great thing is that he was not pushy and understood my needs.
Jose Hernandez with Rusty Wallace in Morristown TN made my new car buying experience amazing. He listens to my needs and helped me make decisions. He provided the knowledge on the vehicle the technical and cosmetic features. He made this a relaxing experience when it is overly stressful.
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