My wife and I would like to thank the service department for courteous and dependable service. Jasmine and Jennifer are always pleasant and professional when I call. They seek to get me the information I need in a timely manner. Alex does a good job communicating my needs to the service technicians. He listens patiently and seeks to make sure we are satisfied with the service provided. Dustin, a service technician, recently saved us $2,000 by being very persistent in his inspection of our car. He wanted to get it right and not make needless expensive repairs. We don't know ...

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made appointment to get my Rav 4 serviced. On my appointment date my car was immediately taken in and serviced and the floors fully vacuumed. Thank you so much, Paul Smith, for the prompt and courteous service. Our family members have been well pleased with this dealership in sales and service.

Just had the best and smoothest car purchase experience in almost 50 years of buying vehicles. First, Sales Manager Nick Pollock helped us find a Toyota RAV 4 Prime Plug In Hybrid in time to order it in time to give it as a present to my wife for Christmas, and to get it delivered by the third week in January. This was the case even when I tried unsuccessfully to secure the vehicle through 5 other dealerships, some of which are much larger dealers. Then, when the car was delivered, Sales Professional Scott Winstead spent considerable time orienting us to every detail ...

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Excellent service! This was my first time purchasing a vechicle from Rusty Wallace Toyota and Scott Winstead. Due to the low inventory, I had to wait for a Tacoma to be built and delivered. Scott did a great job in finding the right truck for me and keeping me informed of the process. Once the truck arrived the purchase process was fairly quick and easy. I definitely will purchase my next vechicle from Rusty Wallace Toyota and Scott Winstead.

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Absolutely fantastic service! My family has bought close to a dozen cars over the last few years from Scott Winstead at Rusty Wallace Toyota in Morristown. Always an enjoyable experience, and the follow up is top-notch. Toast night he drove from Morristown to Gatlinburg (about 55 miles one way) to pick up my 2020 Tundra… Drove it all the way back to Morristown had it serviced in less than 12 hours and drove it back to Gatlinburg. That equals six hours of driving, and just over 200 miles to get my oil changed. After speaking with a friend of mine who bought a Subaru ...

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